Contact

Talk to the Social Metric Hub team.

Use this form for product support, plan questions, billing, privacy requests, security reports, and platform-review questions. We route each message to the right queue.

Send a message

Share the account email, workspace name, platform, or review detail that helps us understand the request. Do not include passwords, API secrets, payment card details, or access tokens.

Name

Work email

Company

Topic

Message

We usually answer support and platform-review messages by email. Existing customers should use the email tied to their workspace.

How we route requests

One public form is easier to keep secure and easier for auditors to verify. Pick the closest topic and we will handle the rest.

Support email support@socialmetrichub.com

Privacy and security

Use the Privacy or Security topic for GDPR requests, data deletion questions, platform audit items, or responsible security reports.

Useful details

For connection or publishing issues, include the platform name, workspace, connected account, and the action you were trying to complete.